Q: Do I have to have my own authority to use our services?
A: We do prefer that you have your own authority. However, if you are currently leased on with another company, with written permission and an authorized representative completing the paperwork we can be of service.
Q: Are we under obligation to accept any load that I am being offered?
A: NO. We are NOT a forced dispatch operation. You the Owner of your company have the final say. For those of you whom hire drivers to run your equipment, it is up to you to decide if a driver has the right to refuse any loads. Just remember depending upon where your truck is at any given time, could be in a bad freight area. We keep it REAL simple!
Q: What type of equipment do you handle?
A: We are currently accepting; Vans, Reefers, Flatbeds, Step Decks, RGN's and Double Drops as well as, Power Only and selected Hot Shot equipment. Right now, we are not handling Straight Truck or Small Delivery Vehicles. We are set up for Regional and Over The Road operations, but no local operations at this time.
Q: Do I have to have my own trailer?
A: Yes, unless you are a Power Only operation.
Q: Do I have to use your services all the time?
A: Not at all. The only thing we ask is that you advise use the truck is covered. It saves a lot of time and keeps everyone on the positive side.
Q: Is there any fees for cancelling out my account?
A: NO - There are no penalties or time limits. You can cancel your account at any time. The agreement form that your complete upon signing up for our service just spells out everyone's responsibilities.
Please, if you have any other questions feel free to contact us directly.
We are dedicated in keeping you moving!
RK TRUCK DISPATCH, LLC